Returns & Exchanges
At SWY Brand, we want to ensure your performance gear is a perfect fit for your active lifestyle. If you are not completely satisfied, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, and include the generated packing slip inside the box.
Label and Ship
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
Quality Check & Refund
Once our warehouse receives and inspects your gear to ensure it meets our quality standards, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing